Webchat en vivo
Once customers are engaged with an employee who can understand their needs, the employee is in a perfect position to recommend additional purchases that may be the perfect fit for that particular person.A recent study by TELUS International found that many top retail businesses are not offering chat.A study called “Making Proactive Chat Work” that was conducted by Forrester Research found the following: “Many online consumers want help from a live person while they are shopping online; in fact, 44% of online consumers say that having questions answered by a live person while in the middle of an online purchase is one of the most important features a Web site can offer.” An online chat system provides customers immediate access to help.Wait times are often much less than a call center, and customers can easily multi-task while waiting.The trouble with online shopping is that many customers are disconnected from someone who can answer their questions in real time with precision.
In addition, as live chat representatives talk to customers, they can find out ways to improve a company’s products and services.
Animate a entrar a chatear via irc y webchat mx y busca a tu pareja, amor o tu nuevo ligue en las salas de charla.
En nuestra pgina no es necesario ni registrar el nick y podras entrar sin necesidad de tener el java instalado, gracias a nuestra tecnologa flash podremos hacer un lugar de encuentro para dialogar todavia ms rapido, donde podras escuchar en vivo tu msica fm en la radio online, subir tu avatar o foto en tu perfil y disponer de un control para poder manejar el registro de un canal de la red social, desde aqu os animamos a que podais relacionarte con gente de Espaa, Mexico, Colombia, Venezuela, Peru, Argentina o Chile y personas que quieren hacer amigos en nuestro latinchat por irc y webchat.
The report by E-Marketer found: “Almost two in 10 live chat respondents did more than 75% of their holiday shopping online, compared with 14% of those who did not chat.
A further 25% of chatters made 51% to 75% of their purchases on the Web, versus just 10% of those who did not participate in the chat service.” If you aren’t convinced that live chat is for your business, check out this study conducted by Bold Chat.